Privacy Policy

Last updated: February 2026

Introduction

Bokably AB ("Bokably", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our booking and client management platform.

Data We Collect

We collect information you provide when creating an account, setting up your business profile, and using our services. This includes your name, email address, phone number, business information, and appointment data.

How We Use Your Data

• Providing and improving our booking platform
• Sending appointment reminders and confirmations
• Processing payments through Stripe
• Customer support and communication

Data Storage and Security

All data is stored on servers located in the European Union (Sweden). We use AES-256 encryption at rest and TLS 1.3 encryption in transit. We perform daily encrypted backups.

Your Rights Under GDPR

You have the right to access, correct, delete, or export your personal data at any time. You can exercise these rights through your account settings or by contacting us at support@bokably.com.

Data Retention

We retain your data for as long as your account is active. Business owners can configure data retention periods for client data. When you delete your account, all personal data is permanently removed within 30 days.

Third-Party Services

We use Stripe for payment processing and Plausible Analytics for privacy-friendly website analytics (no cookies, no personal data collection). We do not sell your data to third parties.

Contact

For privacy-related questions, contact us at support@bokably.com or through our contact page.